Refund Policy

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Please read these policies carefully as they are the terms of sale which guarantee your purchases at They elaborate your rights and obligations with respect to your purchases, including important limitations and exclusions, such as the product warranties. Your placement of an order at constitutes your agreement to these policies applied to the order, so be certain you have understood them before you place your order. If the item is returnable and you send it back to us unopened in the original box, will offer you a refund based on your original method of payment.


How long does it take to receive my refund?

Refunds are requested after we receive and process your return. If you require a refund for non-returnable items, a refund will be issued when you contact us about your product issue.

For items directed to our Returns Center, You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.

How will your refund be issued?

If you paid by...

Your refund will go to...

... after your return is processed



1-2 business days

Credit Card

Credit Card

10-15 business days

Western Union

Shopping Credit

1-2 business days



How are refunds calculated? 

The amount of your refund depends on several factors:

Items that meet our returns policy will receive a full refund. 

Items that do not meet our returns policy will receive only partial refunds. (Please contact customer service for details.)


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